سياسة الشحن
Daily Shipping Cut-Off Time
In-stock, small items ordered after 12PM MST will ship the next business day. In-stock, large items will be packaged and shipped within two business days from order.
International Shipping
Large item shipments destined outside the continental United States will be shipped requiring 5 to 9 business days of travel time. Please note that we have no control over local customs authorities and cannot be held responsible should they wish to confiscate any particular items, delay shipment, or charge import duty. We offer expedited shipping to international destinations as well. Because options vary by location.
We are unable to ship to Kuwait at this time.
Tracking Your Packages
Ship notifications containing SMSA Express ship internationally, tracking information you can use to track your package during transit. Please contact Sales@marvellabyrasha.net. if you have any issues finding your tracking information.
Domestic Orders
Shipments sent within United Arab Emirates have a range of Local Delivery shipping options.
International Shipping
Large item shipments destined outside the United Arab Emirates will be shipped via SMSA Express requiring 5 to 9 business days of travel time. Please note that we have no control over local customs authorities and cannot be held responsible should they wish to confiscate any particular items, delay shipment or charge import duty. Because options vary by location, please use the shipping calculator in your cart to see what options are available to you.
Import Taxes & Tariffs
All shipments destined outside the United Arab Emirates are subject to tariffs and import taxes. Orders shipped outside of the United Arab Emirates will be shipped Incoterm DDU and may be subject to import duties, taxes and/or charges which are not included in the total cost of the order, nor will they be covered or reimbursed. Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.
Shipping Damage
Please examine your order immediately upon receipt. If your product does not arrive as ordered, please reach out to us within 5 days of receipt to make sure we can get you the correct item. If you receive a damaged product, please contact us at Sales@marvellabyrasha.net within 5 days of receipt with your order number and photos thoroughly documenting the damage to the item and the packaging.
Order Alterations
Changes to your order may be made at any time prior to shipping. Most orders placed before 12PM MST will be shipped the same day. To make a change to your order, give us a call during our business hours (8AM-5PM MST, Sunday-Thursday) at 00971543303139. If you need to contact us outside of our normal business hours, please email us at Sales@marvellabyrasha.net.
When will I be charged for my order?
Your credit card will be charged at time of order.
What do I do if my order is missing a part?
Please examine your order for any missing parts or assembly pieces as soon as possible. All sales outside of the 5-days return window are final. Please contact Service within 5 days of receipt if a part is found to be missing and we'll be happy to assist you.
